Listen and Be Heard

Effective communication is essential for fostering social wellbeing, which plays a crucial role in our overall wellbeing, both personally and professionally. This week, we’re exploring how to get something accomplished in a fair way, while highlighting key phrases outlined by Wendy Capland that can help make someone feel heard and ensure your own needs are met. Often, we are listening to respond, not truly listening to understand the other person. We’re more intent on getting our point across. Find out what else you can ask to better understand and learn the power of “what I heard you say” and when to use “my request is…”, or the timing of “I’m not sure I will get back to you.” phrases to strengthen connections, improve communication, and truly listen to others. #BeWell